NewsAugust 2023

Advanced VoIP Telephony Arrives at PMW

Newly installed VoIP phone system improves communications at PMW Dynamics

PMW Dynamics, a leading innovator in motor design and manufacture, is thrilled to announce the successful implementation of a cutting-edge Voice over Internet Protocol (VOIP) phone system. This strategic upgrade reflects PMW Dynamics' unwavering commitment to optimizing operational efficiency and providing exceptional service to customers

The new VOIP phone system leverages state-of-the-art technology to bring a host of benefits to PMW Dynamics and its stakeholders:

  • Crystal-Clear Voice Quality: The VOIP phone system ensures exceptional audio clarity, enabling seamless and productive conversations across all communication channels
  • Enhanced Remote Connectivity: With the ability to connect remotely, PMW Dynamics' team members can stay seamlessly connected regardless of their location, fostering collaboration and flexibility
  • Scalability for Future Growth: As PMW Dynamics continues to expand, the VOIP system can effortlessly scale to accommodate increasing communication demands without compromising performance
  • Cost-Effective Solution: By utilizing internet-based calling, the new phone system is expected to yield significant cost savings while maintaining superior communication quality
  • Efficient Call Routing: Advanced call routing features ensure that calls are promptly directed to the appropriate departments or individuals, enhancing customer experience
  • Seamless Integration: The VOIP phone system seamlessly integrates with PMW Dynamics' existing technological ecosystem, ensuring a smooth transition for employees and clients alike

To provide faster and direct access to the specific PMW team member you wish to contact, we have installed the very latest in VoIP technology allowing a single direct dial number to reach key members of our team whether in-the-office, working-from-home or travelling away from their desk

Please rest assured that however hi-tech our phone system has become, during office hours your call will always be answered directly by one of the team ... no automated switchboard EVER!

Here's some key contacts in the team ...

  • Chris Roper - Business Development Manager +44 (0) 1420 594 142
  • Adam Birch - Channel Sales Manager +44 (0) 1420 594 154
  • Nick Revels - Sales Applications Engineer +44 (0) 1420 594 151
  • Richard Bulley - Engineering Manager +44 (0) 1420 594 156
  • David Bowes - Senior Mechanical Design Engineer +44 (0) 1420 594 152
  • Ian Mathews Golledge - Technical Manager +44 (0) 1420 594 157
  • Claire Court - Finance +44 (0) 1420 594 158
  • Fiona Pickin - Inventory Controller +44 (0) 1420 594 159
  • Mike Barber - Quality Manager +44 (0) 1420 594 153
  • Jon Howard - Managing Director +44 (0) 1420 594 141

Here's a reminder of our core office hours ...

Monday to Thursday - 08:00 to 16:30

Friday - 08:00 to 13:30 (Remote)

Saturday & Sunday - Closed

The implementation of this advanced VOIP phone system marks a significant milestone for PMW Dynamics, demonstrating our commitment to innovation and continuous enhancement of our services. We are confident that this upgrade will empower us to communicate more effectively and efficiently, contributing to our ongoing success

Jon Howard, Managing Director

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